Archive for November, 2010

Leadership Lessons from my Horses

Friday, November 12th, 2010

I often marvel at the leadership similarities between horses and people.  Beginning with this issue, I will periodically share some of the insights I – and many of my clients – have discovered by spending time with and learning about leadership from horses.

Phoxxberry has always been the alpha, or lead gelding, of the Epona Meadows herd.  He maintains an unmistakable leadership strength and presence, even though he is crippled with arthritis and a degenerative disease of his suspensory ligaments.  Retired from winning championships in the show ring and cantering the endurance trail, he now hobbles around the farm.  Yet, the minute you meet him, you know who’s in charge.

I have often wondered what is it about Phoxx, with his physical infirmity, that allows him to keep his position within the herd.  Horses do not confer leadership to weak horses, physically or otherwise.  They do not determine leadership through a promotion, a new office, or a change in somebody’s job description.  Herds grant leadership to horses that are good leaders, whether they are physically compromised or not.

Phoxx is a good leader because he has a tenacious willingness to negotiate his leadership every day.  He doesn’t assume that because he was the leader yesterday, he will be the leader today.  Sometimes the other horses challenge Phoxx.  This doesn’t mean they want to be the leader themselves – in fact, most horses prefer that another horse has the job, because it takes a lot of energy.  It is, however, normal for every horse to periodically challenge others for its place in the herd.

We, too, are sometimes challenged by the people we lead.  Especially during times of change and transition, they want to know if they can count on us to maintain our vision, inspire their confidence, and provide them direction during times of uncertainty.  What I have learned from Phoxx are three disciplines of practice:

  • Maintain a credible presence. Phoxx greets each day with a magnificent certitude that eliminates any doubt about his leadership capacity.  Apparently, he has no idea that he isn’t physically fit to lead a herd of horses.  Every horse on the farm can out walk and out run him.  Yet, they respectfully wait for him to hobble on his stiff hind legs from the paddock to the pasture.  He is always first through the gate.

Phoxx reminds me that leadership has everything to do with excellence rather than competitiveness.  He embodies what it means to give your personal best, to know your greatest strengths and passions, and to emphasize them while honestly admitting and managing your weaknesses.  He inspires trust because of who he is and the herd looks to him for guidance, support, and direction.

  • Provide clear direction and take appropriate action. Phoxx does not waste energy ‘bossing’ the other horses around or flagrantly displaying power.  In fact, he doesn’t tolerate it from any horse in the herd.  If a younger horse starts bothering the oldest horse, Phoxx gives them a warning look and subtle swish of his tail or flick of his ear.  If needed, he snakes out his neck and tosses his head, as if to say “Show respect, please.”  If that fails, he offers a swift correction with flattened ears and bared teeth, restoring order along with a sense of security.  His communication is appropriate to the circumstances and the response he gets, no more and no less.  Like horses, the people we lead look forward to being with and doing things for leaders who know how to make clear requests with good timing and the appropriate level of energy.
  • Pay attention. Phoxx is aware of what goes on within the herd and the herd’s environment.  He greets each horse daily with soft whickers and snuffles, as if to kindly inquire, ‘How are you today?’  He also lets them know what is and what is not important.  If a squirrel scampers down a tree trunk chirruping, he keeps grazing.  If a bobcat slinks through the pasture on its way to see if the neighbor’s sleeping cat can be caught unawares on the front porch, Phoxx snorts a ‘heads up, guys’, and the entire herd stays on alert, grass hanging from their mouths, until the bobcat passes through.  He instills confidence that he is on top of things.

Every morning, Phoxx greets me with a happy whinny from the top of the hill.  He is ready for the day and the unfolding moments of leadership that await him.  How ready are you?

Executive Coaching Builds High-Functioning Leadership Team

Thursday, November 11th, 2010

Alison Carl White and Amanda first established their coaching relationship in 2004, when Alison became the Executive Diretor for Seattle Works.  New to the non-profit sector, she couldn’t help but think, ‘Oh my goodness what have I gotten myself into?’  With Amanda by her side as her executive coach, Alison not only got off to a great start, she flourished.  ‘I still consider Amanda’s coaching the best money Seattle Works spent on me.’

This summer, after accepting the Executive Director position at NPower, Alison sought Amanda’s services again.  ‘One of the smartest things I did was to meet with Amanda prior to starting at NPower.  The organization had gone through an extended period of executive transition and I knew that NPower needed me to be a strong leader right out of the gate.’

Alison signed up for Amanda’s six-month Leadership Accelerator Coaching Package.  Her weekly coaching sessions focused on how to help Alison lead a much larger organization, manage a staff that was tired out from two years of change, and work with a board that was ready to get going on strategic priorities.  ‘Amanda’s coaching really supported me as I dealt with some pressing issues in the first 90 days and in helping me regulate the pace of new organizational changes.  I felt confident that I could move everyone to the other side of the transition smoothly with speed and grace.’

Alison quickly realized that she also needed to get to know her senior management team.  ‘We just needed to spend time together and get some cohesion as a group.’  The solution?  A three-day leadership offsite for Alison and her senior team, designed and facilitated by Amanda.

‘Amanda did a great job of putting something together that really worked for us,’ Alison reflected.  ‘She asked us all to read Patrick Lencioni’s Five Dysfunctions of a Team before the offsite.  She stood his concept on its head a little and gave us her version of Five Functions of a High Performing Team.  We focused on trust-building, conflict management, and ended up with operating agreements and a strategic goal for our leadership team.’

‘On top of that, Amanda employed creative facilitation like the Marshmallow Challenge, which  helped us look at our collective collaboration style.’  Alison’s team also enjoyed Visit our Village, an exercise that was particularly helpful in addressing organizational culture and history.  ‘This was a powerful way for the leadership team to share their feelings about the past.  It was a cleansing process that resulted in a sense of closure, and ultimately gave us a clean slate from which we can move forward as a team.’

Horses Help Leaders Learn Emotional Smarts

Thursday, November 11th, 2010

When Asa Irwin, Major Gifts Officer at Friends of Youth signed up for Emotionally Intelligent Leadership through the Way of the Horse, she wasn’t sure what to expect.  ‘I didn’t have any preconceived idea of what was going to happen, but I was very curious about working with the horses.’  Offered at a special rate to graduates of the University of Washington’s Nonprofit Management Program, the one-day leadership training helped participants:

  • Learn the communication keys of body language and how those keys affect their relationships
  • Gain greater awareness of their emotions
  • Understand the importance of leading with emotional honesty
  • Develop their personal presence and self-confidence as a leader.

Throughout the day, leaders from the nonprofit sector worked one-on-one and in small groups with the horses to practice leadership and EQ skills.  ‘It was nice to meet different people who work in the same field.  I also really enjoyed that we were outdoors, in a non-typical learning environment,’ says Asa.

In one exercise, Asa and her colleagues were instructed to move a single horse, with no halter or lead rope, through an obstacle course.  ‘The key is staying focused on each step in the process,’ reflects Asa.  ‘If you lose your focus as a leader, the horse mirrors that for you.  They stop following you.  Or they walk away from you.  They sense your distraction or lack of commitment in that moment.  The most significant learning for me,’ continues Asa, ‘was coming to understand that as a leader, I need to make and keep my commitment to each step in the process.’

Another attendee, Catherine Stehr, MA, also appreciated the effectiveness of working with horses to develop leadership skills.  ‘The day was a special experience in how much horses have to teach us about ourselves as leaders.  They are so perceptive and honest.  The Epona Meadows herd showed me how being congruent in my spoken and unspoken language can bring me closer or farther away from my team and our goals.’

Asa adds, ‘It’s rare to be in a situation where you can actually practice leadership and get instant feedback.  I was able to take the concepts and make them real for myself.  If I tried something, and didn’t get the response I was looking for from the horses, I could change my approach and try again.’

‘Sometimes’ she remembers, ‘I was a little uncertain about trying something with the horses.  I realized, though, that as leaders we all have to confront our fear and discomfort.  I learned how important it is to approach that sort of situation in a way that your leadership and integrity stay intact.  The horses were so kind and generous.  When I got it, they let me know right away and that was powerful reinforcement.’

Both Asa and Catherine were impressed with Amanda’s facilitation.  ‘Amanda is an amazing and insightful teacher, leader, and guide,’ comments Catherine.  ‘She uses humor, candor and practical experience to help her clients find clarity for themselves.’

‘Amanda was able to give real life examples of how to integrate the principles we learned in the arena into real life’, says Asa.  ‘She knows how to listen and allow space for people to think and talk through things.’

‘The most important thing for me,’ Asa notes, ‘is that this training was actually about more than leadership at work.  We all have chances, in every aspect of our life, to be a leader and foster leadership in other people.  This experience was an authentic life lesson for me.’

Catherine agrees.  ‘What I learned about the way I show up as a leader is invaluable to me and the work I do. If you really want to learn to be an effective leader, Emotionally Intelligent Leadership through the Way of the Horse is a must.’